Privacy Policy
Last Updated: July 2026
At Vitality Wellness Pro (operated under our holding entity), we are committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (vitaliu.com), purchase our products, or interact with our support network.
1. Information We Collect
We may collect information about you in a variety of ways when you interact with our platform:
- Personal Data: Personally identifiable information, such as your full name, shipping address, billing address, email address, and telephone number, which you voluntarily provide to us when registering an account, placing an order, or submitting an inquiry.
- Derivative Data: Technical information our servers automatically log when you access our site, including your IP address, browser type, operating system, access times, device type, and the specific pages viewed prior to and after navigating the site.
- Biometric & Assessment Data (Quantum Scanner): The Quantum Scanner is a hardware device purchased by our partners and customers. The software that operates the scanner is installed locally on the user’s personal computer. Vitality Wellness Pro does not collect, process, transmit, or store any biometric data, frequency readings, or personal health information generated by the scanner. All health assessment data remains strictly on the end-user’s local device.
2. How We Use Your Information
Having accurate information permits us to deliver a smooth, secure, and efficient shopping experience. Specifically, we use your information to:
- Fulfill, process, and ship product orders directly from our primary physical warehouse in Pennsylvania.
- Manage logistics and order routing through partner fulfillment networks (such as corporate supply facilities in Arizona) when items are temporarily out of stock in Pennsylvania.
- Send order confirmation emails, delivery tracking notifications, and customer service updates.
- Deliver opt-in marketing newsletters, announcements, and promotional offers regarding the Vital Health ecosystem.
- Monitor website traffic patterns and optimize store functionality.
3. Disclosure & Sharing of Information
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share collected information under specific operational circumstances:
- Order Fulfillment & Logistics Partners: To ensure prompt delivery, your shipping information is shared with shipping carriers (e.g., USPS, UPS) and, when necessary, secondary corporate partner warehouses (e.g., in Arizona) strictly to complete dropshipping fulfillment when inventory is not available in our Pennsylvania facility.
- Third-Party Payment Processors: Payment transactions are securely processed through encrypted payment gateways (e.g., Stripe, PayPal). We do not store raw credit card numbers on our local servers.
- Legal Obligations & Protection: We may release your information if required by law, subpoena, or government regulation, or if necessary to investigate potential terms violations or safeguard customer safety and business integrity.
4. International Privacy Rights (GDPR)
If you are a resident of the European Economic Area (EEA) or Canada, you have specific data protection rights under regulations such as the General Data Protection Regulation (GDPR):
- Right to Access: Request copies of your personal data held by us.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure (“Right to be Forgotten”): Request that we delete your personal data from our active systems.
- Right to Object/Restrict: Object to or restrict our processing of your personal data.
To exercise any of these rights, please contact our privacy compliance manager at support@vitaliu.com.
5. Data Security & Protection
We employ industry-standard administrative, technical, and physical security measures—including SSL/TLS encryption for data in transit—to protect your personal information. While we take every reasonable precaution to safeguard your data, no internet transmission or electronic storage method can be guaranteed 100% secure.
6. Contact Us
If you have questions, comments, or concerns regarding this Privacy Policy or wish to make a data request, please contact our team:
Store Name: Vitaliu (vitaliu.com)
Customer Support Email: support@vitaliu.com
Primary Operations & Returns Facility: 1702 West Allen Street # 171, Allentown, PA 18104-5023
Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM EST